We are confident that you will be 100% satisfied with your purchase, however, we know that sometimes things don't work out or you change your mind. If a product doesn't meet your expectations, you may return it for a refund if it is unused and in original condition with packaging within 30 days of purchase (unless it was a sale item marked non-returnable). We do not accept returns on furniture orders. Please call 800.817.8833 Ext. 8 for return authorization information. Shipping charges are not refundable.