We love serving our customers! A service rep can be reached via e-mail through the "Contact Us" page or by calling 800-817-8833 Ext. 8. The best time to reach a live person is Monday through Friday, 8 a.m. to 3:30 p.m., Central Standard Time.

If you've placed a wholesale order, the shipping cost will be added to your P.O. invoice. We continue to do everything we can to ensure the most efficient and cost-effective means of shipping for all of our customers.

We are confident that you will be 100% satisfied with your purchase, however, we know that sometimes things don't work out or you change your mind. If a product doesn't meet your expectations, you may return it for a refund if it is unused and in original condition with packaging (unless it was a sale item marked non-returnable). Please call 800.817.8833 Ext. 8 for return authorization information. Shipping charges and customer orders are not refundable.

Absolutely! We use SSL encryption to secure all personal and payment information during checkout. Additionally, we respect your privacy and promise not to give or sell your personal information to any third party.

Great! Our team would love to help however we can. We're currently building out the educational part of our site and hope to have that live as soon as possible. In the meantime, you can email us using the "Contact Us" page or speak to a live, friendly person by calling 800.817.8833 Ext. 1.

We'd love to help. Please hop over to the "Contact Us" page or give us a call at 800.817.8833 Ext. 1.

'Lifetime' means the normal useful life of the product. Perfect Choice Furniture is guaranteed for 20 years to not crack, split, or fade under normal residential use, and for 5 years under commercial use.